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Privacy Policy

Privacy Policy regarding the processing of personal data

We consider ensuring the right to the protection of personal data as a fundamental TirShop commitment, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or " GDPR"), as well as with any other legislation applicable on the territory of Romania. As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services including through our website or mobile phone applications.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In case of any such change, we will display on our website the modified version of the Privacy Policy, which is why we ask you to check it periodically.

Who we are and how you can contact us

TirShop is the commercial name of the online store PRO TECH SHOP SRL, a legal entity of Romanian nationality, with its registered office in Bucharest, Bdul Iuliu Maniu, No. 447-451, Sector 6, with order number in the Trade Register J40/7797/2014, unique tax registration code RO33333664 (hereinafter "TirShop" or "we"). For the purposes of data protection legislation, we are the controller when we process your personal data.

As we are always open to your views, as well as to provide you with any additional information you may need regarding the processing of your data, we encourage you to contact TirShop's Data Protection Officer at or by post or courier at Bdul Iuliu Maniu No. 447-451, Sector 6, Bucharest.

What categories of personal data we process

We generally collect your personal data directly from you, so you have control over the type of information you give us. By way of example, we receive information from you as follows:

When you create a TirShop account, you provide us with: your email address, first and last name;

Within your personal page (My Account) in the TirShop platform, you can add additional information, such as: photo, gender, nickname, mobile phone number, landline number, date of birth, level of education, delivery addresses, alternative e-mail address - email, bank card data, etc.;

When you place an order, you provide us with information such as: desired product, name and surname, delivery address, billing details, payment method, phone number, bank card details, etc.

We also offer you the possibility to register in the TirShop platform through your Facebook or Google account. If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data to TirShop. You can consult the privacy policies of Facebook and Google, respectively, using the following links:

We may also collect and further process certain information about your behavior while visiting our website or using our smartphone app, in order to personalize your online experience and provide you with offers tailored to your profile. we invite you to find out more details in this regard by consulting the section regarding the purposes of processing below.

On our website and smartphone application we may store and collect information in cookies and similar technologies, according to the Cookie Policy.

We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data. We also do not wish to collect or process data of minors under the age of 16.

What are the purposes and grounds of the processing

We will use your personal data for the following purposes:

1. To provide TirShop services for your benefit.

This general purpose may include, as appropriate, the following:

a) Account creation and administration within the TirShop platform;
b) Order processing, including their receipt, validation, dispatch and invoicing;
c) Solving cancellations or problems of any nature related to an order, goods or services purchased;
d) Return